For teams

Training for the team you have now.

In-house UX training is UX and AI-first design training delivered to your own team, built around your own product and journeys rather than a generic curriculum used across many companies.

Past teams include the BBC, GroupM and Deloitte. Tell us what your team's working on and we'll build the training around it.

Enquire about trainingSee what we offer ↓

£600

Per person for onsite, customised multi-day training

10

Maximum participants per session

2-3

Day design sprint with facilitation included

UK

Based in London, delivering online and in person

What we offer

Seven ways to train your team.

All workshops are tailored to your team, your tools, and your actual product challenges.

Designing Agentic AI into Journeys

1 dayOnline or in person

Where an agent belongs in a service and where it does not. The handoff to a human: when it triggers, what it carries across, and how it feels to the user on both sides. Trust, error and recovery states. How to test a flow whose behaviour is not deterministic. Built around your own journeys, not a generic demo.

Read the full programme →

UX Design Fundamentals

1 day or 2 half-daysOnline or in person

A practical, AI-first introduction to user-centred design for product, tech, and business teams, including people who have never worked with a designer before. Covers the design process, user research basics, and how to evaluate and improve experiences. Ideal for teams who work alongside designers but want a shared foundation.

UX Research for Product Teams

1 dayOnline or in person

Practical training in planning and running research, and then getting it acted on. Covers choosing the right method for the question in front of you, researching when your users are hard to reach, synthesis, and building an evidence case that senior stakeholders act on. For teams who keep being handed a decision that has already been made.

Complex Journeys and Service Design

1 dayOnline or in person

For teams designing multi-user, multi-system workflows rather than consumer funnels: mapping a journey with several users in it, blueprinting the service behind the interface, and designing for hand-offs and workflows that run over days or weeks. Built around one of your own journeys.

Read the full programme →

UX Strategy for In-House Teams

2 days or 4 half-daysOnline or in person

For teams who can do the work but cannot get the organisation to act on it: design as a strategic choice, the Kano model, design debt, UX maturity, and building buy-in that survives past the workshop. Also available as an open-enrolment course.

Read the full programme →

Design Sprints

2 to 3 daysOnline or in person (London preferred)

A facilitated 2 to 3-day sprint process to solve a specific product or business challenge. We run the full sprint: problem framing, sketching, prototyping, and user testing. You leave with a tested concept and a clear next step.

Custom UX Workshop

Half-day to 2 daysOnline or in person

We can design a workshop around your specific challenge. Past examples: improving your design critique process, building a shared design system vocabulary, or upskilling a non-design team in UX thinking.

Accessibility and WCAG

Accessibility and WCAG training for teams.

Accessibility training UK-wide, for teams building products that need to meet WCAG 2.2 and comply with the Equality Act and the European Accessibility Act — not a compliance checklist read out loud, but a working session on your own product.

Accessibility for UX is one of our six courses, and we run it for teams on your own product rather than on worked examples. To be straight with you: we hold no before/after outcome data for any client engagement, so what follows describes the curriculum and how the session runs, not a claim about what it achieved for someone else. Judge it on the content, and ask us to walk your team through the material before you commit.

This sits alongside our wider agentic AI training: the two are increasingly the same conversation, because an AI agent that hands work to a human mid-journey has to hand it off in a way that works for someone using a screen reader or switch control, not just a mouse and a monitor.

WCAG 2.2 in practice (the POUR principles)

Perceivable, Operable, Understandable, Robust -- worked through against your own screens and components, not a generic slide deck. Where teams usually fail an audit, and why.

Designing and testing for assistive technology

Screen readers, keyboard-only navigation, switch control and voice input. What "keyboard accessible" actually means in a real component library, and how to test for it without specialist equipment.

Accessible visual and interaction design

Colour contrast, text sizing, motion and focus states -- the design decisions that cause most real-world accessibility failures, and how to catch them before a build starts rather than after an audit fails.

Legal duties and embedding accessibility in your process

What the Equality Act and the European Accessibility Act actually require of a UK product team, and how to build an accessibility check into your existing design and review process rather than bolting one on at the end.

Want your team to see the kind of issue this training catches before you talk to us? Run your own product through our free tools first — no signup required.

Accessibility checker →Contrast checker →
Teams we have trained

Trusted by teams at leading organisations.

Bespoke in-house UX training delivered to product, design, and cross-functional teams across the public and private sectors. See all case studies →

  • Deloitte
  • BBC
  • Lidl
  • Government Digital Service
  • Aviva
  • Wataniya Insurance
  • GroupM
  • Collinson Group
  • Royal Holloway, University of London
“The course was exceptional. In two days it covered everything we had hoped to learn, from high-level theory to a detailed understanding of human linguistics and building our own voice skills. The instructors were obviously very knowledgeable of the voice space and really hands-on.”

Emma Goddard

Senior UX Designer, Deloitte

“UX Academy delivered in-house UX design training to our cross-functional development team. They customised the course based on our needs and our project deliverables. The content was well-structured, with a good balance between theory and practical application.”

Rami Qari

Head of Operations, Wataniya Insurance

“Learn and do. It was amazing to work on a real-world project throughout the learning process; it really brings the UX principles to life and gives your portfolio a boost.”

Steven Skamarski

Business Analyst, Government Digital Service

“It has been a pleasure participating in this course. I have filled the gaps I had about the design process thanks to the teacher and his patience with a group of non-native English speakers.”

Marc Soro

Product Designer, Lidl

“The course was very useful and the instructor was very approachable and engaging. It was great to learn so much about UX and the different steps to understand the user needs.”

BBC News team

In-house cohort, BBC

“The trainer did a great job of navigating our level and aspirations, which varied across the group. She responded well to our request to keep the sessions as interactive as possible.”

Julian P.

Team lead, GroupM

How it works

Simple process.

  1. 01

    Tell us about your team

    Fill in the form below with your team size, objective, and preferred timing.

  2. 02

    We design a proposal

    We will send you a proposal within 2 business days, including a suggested format, agenda, and pricing.

  3. 03

    We align on the brief

    A short call to align on objectives, your product context, and any specific challenges you want to address.

  4. 04

    Training delivered

    We deliver the training, online or in person, using AI-assisted UX workflows throughout, not just as a topic on the agenda. Every participant leaves with our UX Toolkit + AI Prompt Library, plus a written summary of what we covered and agreed, within 48 hours.

Want to see exactly what “follow-up resources” means? The UX Toolkit + AI Prompt Library is a real, public page — four fillable templates and 13 AI prompts, the same ones every training participant takes away.

See the toolkit →

Want your team to try something before you talk to us? Our free UX tools — contrast checker, accessibility scanner, readability checker, persona, journey map and empathy map builders — need no signup.

See the free tools →
Common questions

Before you enquire.

What is in-house UX training?

In-house UX training is UX and AI-first design training delivered to a single organisation's own team, built around that team's real product and journeys rather than a generic curriculum used across many companies.

How much does in-house UX training cost?

Pricing starts from £600 per person for onsite, customised multi-day training. Most engagements are quoted as a fixed price for the group once we know the team size, the format and how many days you want, so tell us those on the form below and we will send a costed proposal.

Is in-house training only for designers?

No. We train designers who want more depth, and we train people who have never worked with a designer before. Past in-house cohorts have included engineers, operations staff, product managers and business analysts.

Do you deliver online or in person?

Both. We deliver in-house training online or in person, in London and elsewhere in the UK, and internationally on request. Workshop-heavy days tend to work better in a room; discussion and critique sessions work well online and are easier to schedule across a team.

How is this different from your open-enrolment courses?

An open-enrolment course puts individual learners from different companies in the same cohort. In-house training is scoped and run for one team, built around your own product, journeys and constraints, and everything worked on during the sessions is yours.

Get in touch

Enquire about team training.

Tell us about your team and what you are trying to achieve. We will get back to you within 2 business days.

We will reply to this address.

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