Voice Design Course Software
You will work in project teams to add to your portfolio.
Class sizes are a maximum of 12 people.
Face-to-Face Teaching, 6pm-8.30pm.
Taught by experts in the industry from UX, Research & Development.
The Conversational Design Course is our newest and most exciting course covering desgining for voice with Alexa. You will gain a holistic understanding of voice user interface best practices and will learn how to code, publish and maintain an Alexa skill. You will have all the skills needed to incorporate industry-leading conversational design experiences to your products and examples to showcase in your portfolio.
Courses are £950 per person
Our next Conversational Design Course will start on the 9th of March, 2020
Acquire the skills needed to design industry leading conversations in voice – a course built with support from Amazon.
Learn best practices for advanced topics in voice, including multi-modal interactions and dealing with privacy and safety.
Learn how to produce all the deliverables required by Amazon to certify an enterprise level skill including voice user flows, scripts and account linking screens.
Create low and high fidelity voice prototypes and learn practical ways for usability testing voice experiences.
Understand the benefits and limitations of voice and ensure you’re utilising it for the tasks that will provide real value to your users.
Get a solid understanding of how Alexa skills are set up and coded and be in a position to have informed conversations with technical stakeholders.
– Understanding voice interfaces – How interactions on Amazon Alexa work – Multimodal experiences – Assignment of project briefs
– Conversation fundamentals – Voice personas – Sample dialogues – User flows
– Multimodal with Adobe XD – Designing visual components – Sound design
– Context & Use cases – Getting early customer feedback – Voice User Research – Customer Journey Mapping
– Using Voice Flow, Dialogue Flow – Facilitation techniques – Prototyping – Interaction design patterns
– Getting your skill certified by Amazon – Discoverability – Monetisation – Preparing your case study
– History of voice interfaces – Appropriate use cases – Design process
– Conversation fundamentals – Voice interactions with Amazon Alexa – Usability constraints of voice
– Identifying intents and utterances – User flows for voice – Multi-modal interactions – Account Linking
– Test structure & facilitation techniques – Identifying appropriate testing methods, including Wizard of OZ – Intro to usability testing
– Understanding Amazon Alexa Developer Platform – Setting up a working skill – Configure, develop, test skill
– Learning to code advanced skills – Certification process – Understanding and extracting meaning from analytics
What our students say about us
It’s a great course for anyone who would like to get into the emerging technological field of Voice Design. Two tutors, Stratis and Goncalo, have significant experience in Voice Design working for reputable companies. They are friendly and massively helpful in guiding us through design challenges and give helpful suggestions to set our projects in the right direction. The content that’s been prepared and presented in the course is a really good start for newcomers to get your head around Voice design. I wouldn’t say this is an extensive course for Voice Design, but it’s a good initial foray into learning this technology.
The VUI course was exceptional. In two days it covered everything we’d hoped to learn from high-level theory to a detailed understanding of human linguistics and building our own voice skills. The instructors were obviously very knowledgeable of the voice space and really hands on. Would highly recommend the course.
I’m so glad I did this Designing for Voice Course. All the tutors were massively helpful and were really great teachers. I’ve gained a new skill set which I’ve already found ways to apply to my current job that I hope I continue to explore in the future.
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