FAQ

  • DO I NEED CODING EXPERIENCE TO STUDY OR WORK IN UX / UI DESIGN ?

    No coding skills are required. You will be using industry-standard tools such as Figma and Invision which require no coding ability.

  • IF WE ARE UNABLE TO ATTEND ANY SESSION FOR ANY REASON, WILL I BE ABLE TO CATCH UP AND KEEP UP?

    If you miss class time, slides from the UX lectures will be provided. You will also be able to contact the teachers if you have any further questions. You are also welcome to retake a particular session in the next beginner course batch, as we run two to three beginner courses per year

  • HOW WILL WE WORK IN GROUPS IF THE COURSE IS ALL ONLINE?

    Thanks to specialised industry tools and software we use, our course tutors will still be able to allocate you into groups, where you will all virtually be able to participate in simultaneous hands-on exercises and perform real-time interactions, as if you were in class offline

     

     

  • HOW WILL THIS COURSE WORK ONLINE?

    Currently courses are running remotely via live video with hands-on exercises and real-time interaction with tutors. Using shared whiteboard, team projects and remote team mentorship.

     

     

  • WHAT’S THE MAIN DIFFERENCE BETWEEN THE BEGINNER COURSE AND THE INTERMEDIATE COURSE?

    Our intermediate course requires 1+ years of dedicated UX design work in the industry. Our beginners course are suitable for UX newcomers and individuals from design and non-design backgrounds

     

  • DO I NEED ANY UX EXPERIENCE/KNOWLEDGE TO ATTEND THESE COURSES?

    We provide 3 different User Experience courses in Central London. A Beginner UX course, Intermediate UX course, and a Conversational Design course for Alexa in collaboration with Amazon. The pre-requirements for these UX training programmes are:

    For Beginner UX Course & Designing for Voice (Alexa): These courses require no previous UX knowledge or experience. People attending the UX or conversational design course come from a range of different backgrounds including Product Design, Development, and complete newcomers to the UX industry.

    For the Intermediate UX Course: The intermediate program is perfect for those who have existing experience in UX. It will help them take their careers to the next stage and continue to build on their UX knowledge.

  • WILL I NEED TO BRING ANY TOOLS TO ATTEND THIS PROGRAM?

    You will need to bring your own laptop (mac or pc). The tools used in our UX Design Courses will be provided and are SAAS based so work on both PC’s & MAC’s

  • CAN I PAY FOR THE PROGRAM IN PHASES?

    Yes. You can view our payment plans page to read about the plans offered at UX Academy.  https://myuxacademy.com/ux-academy-payment-plans/

  • IS THERE ANY PRE-COURSE WORK?

    We will be offering pre-course reading for all our UX Design courses so you can get familiarized prior to the course start.

    These are some books recommended by the trainers:

    1. The Design Of Everyday Things, by Don Norman

    2. Design Is a Job, by Mike Monteiro

    3. Don’t Make Me Think, by Steve Krug

    4. About Face: The Essentials Of Interaction Design, by Alan Cooper

    5. Lean UX: Applying Lean Principles to Improve User Experience, by Jeff Gothelf.

  • IF I CANCEL THE TRAINING, WHAT ARE THE CHARGES? OR I AM UNABLE TO ATTEND THE COURSE I APPLIED FOR, WHAT ARE MY OPTIONS?

    Refunds will be provided up to 14 days in advance. Alternatively, you will be able to sign up for our next UX training class, as we run two to three courses per year.

  • DO I RECEIVE A DISCOUNT FOR MAKING A GROUP TRAINING PURCHASE?

    Yes. Group discounts are available for our UX design courses based in London. You should reach out to us for more information if you seek any group discounts.

  • IF I MISS A CLASS WHAT ARE MY OPTIONS TO MAKE IT UP?

    If you miss class time, slides from the UX lectures will be provided. You will also be able to contact the teachers if you have any further questions.

  • MY COMPANY NEEDS AN INVOICE/PURCHASE ORDER.

    Invoices can be provided on request for any of our UX Design Courses. Please contact us for more information.

  • HOW MANY TIMES PER WEEK WILL THE COURSE TAKE PLACE?

    The part-time UX Design Courses will run one day per week in Central London. The UX courses begin at 6:00 pm and end at 8:30 pm.

  • WHAT IS THE PRICE OF THE COURSE?

    All our in-person user experience courses at UX Academy are £950 per person.

  • CAN I RESERVE A PLACE IN A COURSE WITHOUT PAYING THE WHOLE AMOUNT?

    Yes, you can pay a deposit of £250 and that will save you a spot in one of our UX Design training courses. The remaining amount will need to be covered 2 weeks after the UX Design or Voice course begins. You can pay the deposit here: https://myuxacademy.com/shop/

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