FAQ's

  • DO I NEED ANY UX EXPERIENCE/KNOWLEDGE TO ATTEND THESE COURSES?

    We provide 3 different User Experience courses in Central London. A Beginner UX course, Intermediate UX course, and a Conversational Design course for Alexa in collaboration with Amazon. The pre-requirements for these UX training programmes are:

    For Beginner UX Course & Designing for Voice (Alexa): These courses require no previous UX knowledge or experience. People attending the UX or conversational design course come from a range of different backgrounds including Product Design, Development, and complete newcomers to the UX industry.

    For the Intermediate UX Course: The intermediate program is perfect for those who have existing experience in UX. It will help them take their careers to the next stage and continue to build on their UX knowledge.

  • WILL I NEED TO BRING ANY TOOLS TO ATTEND THIS PROGRAM?

    You will need to bring your own laptop (mac or pc). The tools used in our UX Design Courses will be provided and are SAAS based so work on both PC’s & MAC’s

  • CAN I PAY FOR THE PROGRAM IN PHASES?

    Yes. You can view our payment plans page to read about the plans offered at UX Academy.  https://myuxacademy.com/ux-academy-payment-plans/

  • IS THERE ANY PRE-COURSE WORK?

    We will be offering pre-course reading for all our UX Design courses so you can get familiarized prior to the course start.

    These are some books recommended by the trainers:

    1. The Design Of Everyday Things, by Don Norman

    2. Design Is a Job, by Mike Monteiro

    3. Don’t Make Me Think, by Steve Krug

    4. About Face: The Essentials Of Interaction Design, by Alan Cooper

    5. Lean UX: Applying Lean Principles to Improve User Experience, by Jeff Gothelf.

  • IF I CANCEL THE TRAINING, WHAT ARE THE CHARGES? OR I AM UNABLE TO ATTEND THE COURSE I APPLIED FOR, WHAT ARE MY OPTIONS?

    Refunds will be provided up to 14 days in advance. Alternatively, you will be able to sign up for our next UX training class, as we run two to three courses per year.

  • DO I RECEIVE A DISCOUNT FOR MAKING A GROUP TRAINING PURCHASE?

    Yes. Group discounts are available for our UX design courses based in London. You should reach out to us for more information if you seek any group discounts.

  • IF I MISS A CLASS WHAT ARE MY OPTIONS TO MAKE IT UP?

    If you miss class time, slides from the UX lectures will be provided. You will also be able to contact the teachers if you have any further questions.

  • MY COMPANY NEEDS AN INVOICE/PURCHASE ORDER.

    Invoices can be provided on request for any of our UX Design Courses. Please contact us for more information.

  • HOW MANY TIMES PER WEEK WILL THE COURSE TAKE PLACE?

    The part-time UX Design Courses will run one day per week in Central London. The UX courses begin at 6:00 pm and end at 8:30 pm.

  • WHAT IS THE PRICE OF THE COURSE?

    All our in-person user experience courses at UX Academy are £950 per person.

  • CAN I RESERVE A PLACE IN A COURSE WITHOUT PAYING THE WHOLE AMOUNT?

    Yes, you can pay a deposit of £250 and that will save you a spot in one of our UX Design training courses. The remaining amount will need to be covered 2 weeks after the UX Design or Voice course begins. You can pay the deposit here: https://myuxacademy.com/shop/

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