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During our May meet-up “Designing Chatbot – Part II”, Elvia Vasconcelos, senior UX designer at SapientRazorfish. She delivered a really useful talk on the process of designing chatbots. She detailed how to think through a design before its conception. She … Continue reading
In 2016 we witnessed the rapid explosion of UX in IOT and AI, bridging the gap that has traditionally existed between tech and UX, exciting times but what UX trends will we be talking about most in 2017? Chatbots was … Continue reading
With all the technologies available to us today, you’d be forgiven for thinking that influencing customer behaviour has become easy. You put a Beacon here, you send a push notification there, and you’re sorted – right? In practice, we all … Continue reading
The mobile first approach is exactly as it sounds: designing for the smallest screen and working your way up. Apparently a third of Americans would rather give up sex than their beloved mobile phone. This would imply that either Americans … Continue reading