Two days, from problem to prototype.
A BBC News team wanted a fast, structured way to move from a fuzzy problem to a testable solution. We ran a 2-day UX Intermediate workshop covering discovery research, UX strategy, ideation and rapid prototyping, and how to validate a design before committing to it.
Client
BBC News team
Format
UX Intermediate workshop
Duration
2 days
From understanding the problem to designing the solution.
The two days were split deliberately: the first spent entirely on understanding the problem, the second on designing and testing a response to it. Both ran 9:30 to 16:30 with a 45-minute lunch.
Day 1: Understanding the problem
- The importance and definition of UX, and core usability and behavioural principles
- UX maturity, and how to run a heuristic evaluation
- The Kano model and experience mapping
- User research methods
Day 2: Designing the right solution
- Affinity mapping and experience mapping in practice
- Ideation and problem framing
- Rapid prototyping and storyboarding
- Testing and validation methods
What the BBC News team told us.
“The course was very useful and the instructor was very approachable and engaging. It was great to learn so much about UX and the different steps to understand the user needs.”
Structure beats a blank page.
Two days is not long enough to solve a hard problem — but it is long enough to give a team a repeatable process for approaching one. Splitting the workshop cleanly between understanding the problem and designing the solution meant the team left with more than theory: a heuristic evaluation, an experience map, and a tested prototype, built on their own problem, in their own time.
- A short, focused workshop can still cover the full arc from discovery research to a validated prototype.
- Frameworks like the Kano model and heuristic evaluation give teams a shared way to prioritise, not just a shared vocabulary.
- Ending on testing and validation, not ideation, keeps teams honest about whether an idea actually works.
Is your team ready to learn?
Whether you need a focused two-day workshop or a longer programme, we can design a UX training format that fits your team, your product challenges, and your timeline. Starting from £600 per person.