I have recently finished the 8-week UX Design Course at UX Academy, and I’d say that the course has helped me understand the process of UX design in depth. I had been a graphic designer for 10 years, so I had worked on several digital projects in the past, but this course was great to gain
more skills and knowledge in end-to-end UX design process.

The classes were taught on Wednesday evenings for 2.5 hours from 6pm, and it lasted for 8 weeks. Week 1 to 3, and the final classes were taught by Stratis, a lead UX designer at Condé Nast, and week 4 to 7 were taught by Kellie, a lead product and service designer at Ministry of Justice. Both teachers possessed a lot of knowledge and experience in UX, and were also passionate about teaching.

During the week, we were given homework to do, but the teachers provided us with enough support, and they were reachable through Slack, and we were also in regular contacts with other classmates on Slack.

In the 1st week, we introduced ourselves to each other (12 students in total), and learned about the basics and the theory of UX design. We learned about how to evaluate the websites and apps according to Jakob Nielsen’s Heuristics, and also the double diamond method of UX process
(Discover, Define, Develop and Deliver).

a double diamond diagram

In the 2nd week, we learned about the different methods of research, and then we were divided into teams (four members each team) to work on a brief together for the next 7 weeks. My team was given a brief to design a digital product or service for British Red Cross to help people prepare for, or recover from floods in the UK. For homework, we were tasked to conduct user interviews. UX Academy arranged us to speak to a person who had experienced floods, which was a big help.

In the 3rd week, we created an affinity map and an empathy map based on our research findings. It was a collaborative work, and was a fun workshop. We then identified the problems and pain points of the users, and then sketched up our solutions.

In the final week, Stratis gave us advises on our presentations. This helped us to prepare for our presentation to stakeholders at British Red Cross in the following week.

In the 6th  and 7th week, we analysed our findings from the user testing, and discussed what we could improve, then iterated our prototypes. Then Kellie taught us how to prepare for the job interviews and advised us on portfolios.

Overall, I learned a lot about the end-to-end process on UX design through this course, and I particularly valued the researching process that they taught us. I recommend this course to everyone who wants to gain knowledge and practical skills in UX design.

Tempted to make the jump into UX yourself? You can sign-up or just gain some more information about the UX Design Course.

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