Grocery app usability test script template
A moderator script for a 45-minute usability test of a grocery app checkout, with three tasks and a situation for each. Use it as a model.
- Type
- Usability test
- Length
- 45 minutes
- Participant
- frequent online grocery shopper
Tasks
- Get your usual weekly shop delivered on Saturday morning
- Swap an item that is out of stock for something else
- Find out how much delivery would cost to your address
Situation for each task
- It is Thursday evening and you are out of most things in the fridge.
- You open your order and see one item is marked as out of stock.
- You are thinking of moving to a new flat across town.
Questions
Frequently asked questions
What's in the grocery app usability test script template?
The study setup: the Corner Grocer app, focused on the checkout flow, for a frequent online grocery shopper. The tool turns it into a full script with a welcome, consent wording, timings, prompts and a wrap-up.
What does the full script contain?
An introduction and consent wording, a warm-up, one section per task with follow-up prompts, timings that add up to your session length, and a wrap-up.
Is the content real?
No. The product and tasks are fictional. Swap in your own product, tasks and participant profile, and the script rewrites itself.
Do I need an account?
No. You can build, preview and download without signing in. You only sign in to share a link or save your work.