Library site usability test script template

A moderator script for a 45-minute usability test of a library website: finding a book, renewing one and joining. Use it as a model for a content-led site.

Type
Usability test
Length
45 minutes
Participant
occasional library user

Tasks

  1. Find out whether the library has a copy of a book you have been meaning to read
  2. Renew a book that is almost due back
  3. Join the library as a new member
Questions

Frequently asked questions

What's in the library site usability test script template?

The study setup: the Riverside Library website, focused on finding and reserving a book, for a occasional library user. The tool turns it into a full script with a welcome, consent wording, timings, prompts and a wrap-up.

What does the full script contain?

An introduction and consent wording, a warm-up, one section per task with follow-up prompts, timings that add up to your session length, and a wrap-up.

Is the content real?

No. The product and tasks are fictional. Swap in your own product, tasks and participant profile, and the script rewrites itself.

Do I need an account?

No. You can build, preview and download without signing in. You only sign in to share a link or save your work.