Checkout replatform stakeholder map template
A power and interest grid with an engagement plan for moving an e-commerce checkout to a new platform. Use it to plan who signs off and who needs updates.
- Stakeholders
- 9
Stakeholders and how to engage them
| Stakeholder | Influence | Interest | Stance | Plan |
|---|---|---|---|---|
| Chief digital officer | 9/10 | 7/10 | Supportive | Manage closely |
| Head of e-commerce | 8/10 | 9/10 | Supportive | Manage closely |
| Platform engineering lead | 7/10 | 8/10 | Neutral | Manage closely |
| Payments and fraud team | 8/10 | 4/10 | Resistant | Keep satisfied |
| Customer service lead | 5/10 | 8/10 | Neutral | Keep informed |
| Marketing and CRM | 5/10 | 6/10 | Supportive | Keep informed |
| Finance | 6/10 | 3/10 | Neutral | Keep satisfied |
| Returning customers | 3/10 | 8/10 | Neutral | Keep informed |
| Third-party payment provider | 4/10 | 3/10 | Neutral | Monitor |
Questions
Frequently asked questions
What's in the checkout replatform stakeholder map template?
9 stakeholders, each scored 1 to 10 for influence and interest, with a stance and a note. The tool places them on the grid and suggests how to engage each group.
Is the content real?
No. These are typical roles for this kind of project, with scores that are guesses to react to. Move people around until the grid matches your organisation.
What happens to my own work when I load it?
Nothing is lost silently. You'll see an Undo for ten seconds after it loads, and the Stakeholder Map asks first if it would replace work you've already written.
Do I need an account?
No. You can build, preview and download without signing in. You only sign in to share a link or save your work.