Public service redesign stakeholder map template
A power and interest grid with an engagement plan for redesigning a public sector service, covering policy, operations, suppliers and residents.
- Stakeholders
- 9
Stakeholders and how to engage them
| Stakeholder | Influence | Interest | Stance | Plan |
|---|---|---|---|---|
| Senior responsible owner | 9/10 | 8/10 | Supportive | Manage closely |
| Policy team | 8/10 | 6/10 | Neutral | Manage closely |
| Delivery manager | 7/10 | 9/10 | Supportive | Manage closely |
| Digital assurance board | 9/10 | 3/10 | Resistant | Keep satisfied |
| Caseworkers and contact centre | 4/10 | 9/10 | Neutral | Keep informed |
| Service users | 3/10 | 9/10 | Neutral | Keep informed |
| Information governance | 7/10 | 2/10 | Neutral | Keep satisfied |
| Union representatives | 6/10 | 5/10 | Resistant | Keep satisfied |
| Local partners and charities | 2/10 | 4/10 | Supportive | Monitor |
Questions
Frequently asked questions
What's in the public service redesign stakeholder map template?
9 stakeholders, each scored 1 to 10 for influence and interest, with a stance and a note. The tool places them on the grid and suggests how to engage each group.
Is the content real?
No. These are typical roles for this kind of project, with scores that are guesses to react to. Move people around until the grid matches your organisation.
What happens to my own work when I load it?
Nothing is lost silently. You'll see an Undo for ten seconds after it loads, and the Stakeholder Map asks first if it would replace work you've already written.
Do I need an account?
No. You can build, preview and download without signing in. You only sign in to share a link or save your work.