Password reset user story template
A user story for resetting a forgotten password without contacting support. Use it as a model for account recovery and other everyday flows.
- Priority
- Should have
- Story points
- 2
The story
As a registered user who has forgotten their password, I want to reset it from the sign-in page, so that I can get back into my account without contacting support.
Acceptance criteria
- Given I am on the sign-in page, when I choose Forgot password and enter my email, then I see a message saying a link has been sent if the account exists
- Given I open the link within 30 minutes, when I set a new password, then I am signed in and told the change worked
- Given the link is older than 30 minutes, when I open it, then I am told it has expired and can request a new one
Frequently asked questions
What's in the password reset user story template?
One story in the "As a, I want, so that" form with 3 acceptance criteria written as Given, When, Then, plus a priority and story points.
What is the tool checking for?
It runs a quick INVEST check on the story (independent, negotiable, valuable, estimable, small, testable) and flags anything missing.
Is the content real?
No. It's a fictional example. Story points and priorities depend on your team, so treat them as placeholders.
Do I need an account?
No. You can build, preview and download without signing in. You only sign in to share a link or save your work.