What you'll be able to do
Design for answers that change
States, errors and fallbacks when the output is not fixed.
Hand back to a person
What triggers it, and what that person receives.
Earn the right amount of trust
Show confidence and sources, and give users a way back.
Test a range, not a script
Judge model output with users, not gut feel.
For designers who are designing with AI agents.
- You have 2+ years in UX, product or service design and have shipped real work
- You're being asked to design AI agents or assistants, or expect to be
- You want to practise on a real client's brief, with peer critique
- You don't need to code or know how models work
- You have fewer than 2 years of hands-on UX experience
- You mainly want faster workflows with AI tools
- You want to build or train models
- You want self-paced with no fixed schedule
New to UX? Start with Beginner →
A whole team? In-house agentic AI training →
Price-match guarantee
Find a comparable live UX course for less? We’ll match it.
Same live instruction and named instructors as courses costing several times more. See the full UK comparison.
| Live UX course | Price |
|---|---|
| UX Academy | from £1,500 |
| BrainStation | Not published |
| UX Design Institute | ~€2,995 |
| General Assembly | £9,000 |
London courses, verified June 2026. Price-match applies to comparable live, multi-week, mentored UX courses.
Want to see the full curriculum?
Week-by-week outline, schedule and entry requirements.
6 weeks, one client project.
Tap any week to see what you'll cover. This outline is provisional until the first cohort runs. Want it as a PDF? Get the brochure.
Week 1Brief and research check-in
Meet the client and the AI feature they want designed. Review what the team already knows about its users and plan the research you still need.
Week 2Choose the problem
Decide which problem the AI feature should solve and where an agent belongs in the journey. Start designing for answers that are not the same twice.
Week 3Concept and prototype
Sketch the concept and build a prototype with states for good, wrong and missing answers, including the hand-off from the agent to a person.
Week 4Concept test
Test the concept with users. Evaluate a range of AI outputs rather than one script, and see how much users trust what they are shown.
Week 5Synthesise
Bring the test results together. Decide what changes, how the design shows confidence and sources, and how users take back control.
Week 6Present and run a workshop
Present to the client, then facilitate a workshop that takes their team through the hand-off, trust and evaluation decisions.
The full brochure, in your inbox.
Straight to your inbox: the week-by-week outline, what you need to join, and the price. Free, no commitment.
What past students built
Real client briefs, designed by UX Academy students. Open one to see the research and the thinking behind it.
Direct access. Every session.
Jonathan Hill
Senior Product Designer
Jonathan is Senior Product Designer at localhost.company. He was previously Corporate UX Design Lead at the Kistler Group, leading that organisation’s design strategy, and before that a UX Researcher at the University of Vienna Applied Sciences. He specialises in influencing project teams to make user-centred decisions that serve both business and user goals, and is especially interested in the value of design and the scaling of design systems.
Our graduates moved into roles at great companies.
Our graduates have gone on to roles at companies across tech, finance, healthcare, government, and beyond.
£99 14-day refund
Deposit to secure your place. Course fee £1,200 early bird until 27 December, then £1,500.
- 6 weeks of live instruction
- Real client project included
- Max 10 students
- Direct Slack access to your instructor
- Certificate on graduation
- Interest-free payment plans available
Balance (course fee less the £99 deposit) payable by invoice before the course starts: £1,101 with the early bird, £1,401 if your deposit is paid after 27 December. Interest-free payment plans available on request.
Employer paying? We invoice your company directly — no deposit needed. Book a call.
Starts 27 January 2027 · Wed 6:00-8:30pm UK · 10 places max
Need a payment plan? Get in touch. 30% scholarship available.
Before you enrol.
Who is this course for?
UX, product and service designers with 2+ years of experience who have shipped real work and are designing, or about to design, AI agents and assistants. You do not need AI or coding experience. With less than 2 years of UX, start with Beginner UX (AI) Design instead. If you want this for a whole team, see our in-house agentic AI training at myuxacademy.com/in-house-ux-training/agentic-ai/.
Is this a new course?
Yes. January 2027 is the first run of this version, so there is no earlier cohort of it to point to. We have taught live UX courses for years, and this applies that to designing AI agents. You would be in the first group.
What is the client project?
You work in a small team on a real client's brief, which includes an AI feature. You decide where the agent belongs, design when it hands over to a person, test it with users and present to the client. We will name the client once they have agreed to being named.
How much does it cost?
The course fee is £1,200 early bird for a deposit paid up to the end of 27 December, then £1,500. A £99 deposit reserves your place and locks the price you pay it at. The balance is payable by invoice before the course starts, and interest-free payment plans are available on request.
When does it run, and how much time does it take?
Six weeks of live classes on Wednesday evenings, 6:00 to 8:30pm UK time, from 27 January 2027, plus 3 to 4 hours of project work a week. Every session is recorded, so you can catch up if you miss one.
Is the course online or in-person?
It is 100% live online over Zoom, with a maximum of 10 students, from anywhere in the UK or abroad. There is no in-person attendance and no commute.
Do I need to code or know how AI models work?
No. It is a design course. You learn enough about how a model behaves to make good design decisions about it.
What's the refund policy?
The £99 deposit is refundable within 14 days of booking. Cancel after that but before the course starts and the deposit is forfeited, though any balance you have paid is refunded in full. Once the course has started no refund is available, except at our discretion in exceptional circumstances.
Is there a scholarship?
Yes. 30% scholarship for designers from underrepresented groups. Apply on the scholarship page.
Is a UX Academy certificate recognised by employers?
UX Academy certificates don't expire and are outcomes-focused: each one names the live project you completed, the skills you demonstrated, and the instructor who assessed your work. Employers verify quality through your portfolio and the specificity of what you built, not the name on the certificate.
Can my employer pay for the course?
Yes. Send us your company's billing details, plus a PO number if your company uses one, and we'll invoice them directly. There's no deposit when an employer is paying. Book a call at myuxacademy.com/book-a-call/ or email hello@myuxacademy.com and we'll sort it.
What if I fall behind or miss a session?
Every live session is recorded and available the same day. If you miss something, you'll catch up, and the weekly drop-in sessions exist for exactly that: come with questions, share your screen, get unstuck.
Related reading
- Designing agentic AI into journeys — our in-house training for teams, on the same questions.
- How to plan and run usability testing — the testing basics this course builds on.
Not sure this is the right level? Speak to an advisor and talk it through.